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Access and Perceptions on Private Medical Insurance in the Philippines

We are pleased to present the key findings from the nationwide survey conducted by Capstone-Intel Corporation on perceptions of private medical insurance coverage in the Philippines. This independent study aimed to understand respondents’ experiences and opinions on obtaining and utilizing private health insurance plans. Capstone-Intel is a high-impact research company that uses innovative research technologies, tools, and methods to convert data and information into breakthrough insights and actionable intelligence outputs. It is committed to helping its clients solve problems, find solutions, grow markets and constituencies, build reputations, navigate risks, manage crises, and be the country’s leading private research and intelligence agency.

Study: ‘Rakrakan Festival’ draws great online support

The role of music in the lives of Filipinos is of great importance, and it holds a special place in their cultural traditions. Specifically, the genre of rock music has gained immense popularity among Filipinos, and it is celebrated in various ways. Notably, the recent staging of the Rakrakan Festival served as a platform to acknowledge and promote the rock music scene. In an effort to gauge the extent of Filipino support for this event, Capstone-Intel Corporation undertook a comprehensive study. Capstone-Intel is a high-impact research company that uses innovative research technologies, tools, and methods to convert data and information into breakthrough insights and actionable intelligence outputs. It is committed to helping its clients solve problems, find solutions, grow markets and constituencies, build reputations, navigate risks, manage crises, and be the country’s leading private research and intelligence agency.   Background The Last Rakrakan Festival was set after a 2-year hiatus, which took place on November 26 and 27, 2023 at the SMDC Festival Grounds in Parañaque City, marked a significant milestone for the local music industry. Spanning over two days, the Last Rakrakan Festival provided a diverse range of musical genres, showcasing the talents of over 150 esteemed artists. Renowned music icons such as Ely Buendia and Rico Blanco emerged as the main highlights of this remarkable event. From emerging talents to established icons, The Last Rakrakan Festival provided a platform for artists to connect with their fans and for music lovers to discover new and exciting sounds. Beyond the music, the festival also offered a range of food stalls, merchandise booths, and interactive activities, further enhancing the overall experience for attendees. Attendees were able to explore different musical acts, discover different sounds, and engage in a vibrant atmosphere that celebrated the rich cultural heritage of Philippine music.   Methodology The study was conducted from November 28, 2022 to November 28, 2023. Capstone-Intel utilized its social listening tools to scan publicly available Facebook pages for posts mentioning “Rakrakan Festival.” In this study, there were no specific demographics or personal data that were tracked.   Reaction distribution On the Facebook platform, a total of 2,017 posts were generated, resulting in an impressive engagement score of 86,960. These posts received significant attention, with a total of 34,319 comments, 54,484 shares, and an overall reaction count of 290,411. Out of a total of 290,411 reactions recorded, the breakdown is as follows: 137,380 (47.30%) reactions were categorized as Love, 116,117 (40%) as Like, 28,419 (9.80%) as Haha, 5,011 (1.70%) as Wow, 3,397 (1.20%) as Sad, and 117 (0.10%) as Angry reactions.   Top posts Top performing posts with the keyword “Rakrakan Festival” received significant engagement scores across various Facebook pages of news agencies and influencers. The highest performing post came from December Avenue, with an impressive engagement score of 6,340.1. Following closely behind was Rakrakan Festival with a score of 4,322.3, and another post from Rakrakan Festival with an engagement score of 4,290.9. The top post from December Avenue received 3,719 (82.10%) Love reactions, 658 Likes, 141 (3.10%) Wow reactions, 11 (0.20%) Sad reactions, 1 (0.00%) Haha reaction, and 0 (0.00%) Angry reactions. The second highest performing post was from the Rakrakan Festival page. It received 3,112 (32.10%) Love reactions, 1,838 (30.80%) Likes, 831 (13.90%) Wow reactions, 133 (2.20%) Haha reactions, 50 (0.80%) Sad reactions, and 5 (0.10%) Angry reactions. Lastly, there was another post from Rakrakan Festival that received 1,419 (38.40%) Likes, 1,411 Sad reactions, 471 (12.70%) Love reactions, 303 (8.20%) Haha reactions, 78 (2.10%) Wow reactions, and 13 (0.40%) Angry reactions.  

45% of Filipinos ‘sad’ over recent Marawi Bombing – social listening report

A recent social listening report conducted by Capstone-Intel Corporation revealed that over 45 percent of Filipinos are sad about the recent bombing in Marawi, adding that 81.8 percent of the mentions of the event are negative.  Capstone-Intel is a high-impact research company that uses innovative research technologies, tools, and methods to convert data and information into breakthrough insights and actionable intelligence outputs. It is committed to helping its clients solve problems, find solutions, grow markets and constituencies, build reputations, navigate risks, manage crises, and be the country’s leading private research and intelligence agency.   Background Terrorists from the Islamic State have taken credit for Sunday’s devastating blast at a Catholic Mass in the Philippines, which left at least 11 people dead and 50 injured. The assault took place in a university gymnasium in Marawi, a southern city, under five months of siege by Islamist terrorists in 2017. The Islamic State group, which is powerful in the southern part of the nation, said via Telegram that one of its militants had set off the bomb. A condemnation of “the senseless and most heinous acts perpetrated by foreign terrorists” was issued by Philippine President Ferdinand Marcos Jr. Following the event, security in and around Manila was bolstered by the military and police. During his Sunday speech in Rome, Pope Francis prayed for the victims and asked “Christ the prince of peace (to) grant to all the strength to turn from violence and overcome every evil with good” in a separate written message. Methodology Capstone-Intel Corp. examined the online presence of the Marawi bombing in the country as a topic of discussion over the weekend, from December 3, 2023, to December 4, 2023, by utilizing all publicly accessible posts from social and non-social media platforms in order to gather the sentiments of the public about the bombing.   Facebook Performance Capstone-Intel found that the Marawi bombing garnered a 27,686.2 engagement score for its 566 total post count, which yielded over 65,594 total reaction count. When broken down, “Facebook sad” accounts for 45 percent of the total reactions, with 29,531. Followed by “Facebook like” with 23,550 reactions (35 percent), “Facebook love” with 10,689 (16.3 percent), “Facebook angry” with 1,278 (1.9 percent), “Facebook haha” with 336 (0.5 percent), and “Facebook wow” with 210 reactions (0.3 percent). Looking at the data, the majority of “Facebook sad” and “Facebook like” reactions can be attributed to several Filipino social media users mourning and sad over the recent bombing in Marawi.   Online mentions Capstone-Intel likewise revealed that the Marawi bombing received 81.8 percent negative mentions, and the remaining 18.2 percent were positive mentions. This means that the article mentions the brand was mostly angled negatively, adding that the nature of the bombing made the article mention mostly negative. It is also worth noting that the Marawi bombing received 2,440,220 social media reach, while its non-social media reach yielded over 762,965 non-social media reach.   Top posts In terms of top posts, the top post for the Marawi bombing was a news report from ABS-CBN News, featuring the official statement from Mindanao State University condemning the bombing, which received a 2,626.5 engagement score.  This was followed by another official statement from Silahis Publication, which reported the heinous bombing during the mass. This post yielded a total of 2,596.2 engagement score. The third most engaging post for the Marawi bombing was an official video statement from Vice President Sara Duterte calling on Filipinos to be brave in the acts of terrorism, yielding a total engagement score of 1,591.4.

Capstone-Intel partners with gov’t to address mental health issues

Mental health today has become an increasingly important topic of discussion and concern. With the advancements in technology and the fast-paced nature of modern life, the importance of maintaining good mental health has never been more evident. During the media launch held by Capstone-Intel Corporation recently, the primary focus of discussion revolved around the nationwide survey on mental health. The survey was conducted from September 20 to 27, 2023 with a total of 1,210 respondents. The board members of Capstone-Intel, namely Mr. Eero Brillantes (Chairperson, President, and CEO), Dr. Guido David (Chief Data Scientist), Atty. Nic Conti (Chief of Public Affairs), Geraldine Torres-Brillantes (COO and Chief of Development Communication Studies), and Ella Kristina Coronel (Research and Publications Director) were all present at the event. Capstone-Intel, as a dynamic research agency, is committed to actively supporting and advancing its mission of facilitating the implementation of government programs through its research initiatives. “The first stage ng aming ginagawa is to get the public and the officials to be aware of our survey findings on mental health and then from there we will engage the necessary government agencies to share with them the data that we have gathered. Lastly, ‘pag mayroong LGUs na lalapit sa amin para magpatulong in terms of getting the survey when it comes to mental health gagawin namin iyan. We’ve been conducting briefing sa government agencies sa varieties of issues,” said Mr. Brillantes. During the media presentation on the survey findings, respondents were asked to rate their overall mental health and well-being. The results of the self-assessment revealed that 52% of respondents reported their mental health as good, 33% as excellent, 13% as fair, and 2% as poor. However, Dr. David expressed concern about the rates of fair and good mental health. “What’s clear about this information, alarmingly ang 15% dahil medyo mataas ‘yon. That’s more than one out of ten (people),” stated Dr. David. He emphasized the importance of addressing this issue by providing an example. “I am also aware sa schools and universities, there is relatively under staff ang psychological team nila, which means ang guidance counselor nila ay isa lang sa buong school. These are policies that we must reevaluate. The world is different now, and we must face these modern challenges, including depression, so we have to scale up ang staffing natin. And because they are under staff it’s difficult for them to reach out to students who are having issues na hindi na pala nila alam (na issue na). Culturally, nahihiya ang mga bata na lumapit kasi they’re different. If there’s more staff, then we can actually be more proactive than reactive lang,” explained Dr. David. Meanwhile, Atty. Conti delivered an enlightening explanation focused on the critical matter of mental health management within our society. “Ang isa pang problema natin ay ‘yong (halimbawa) tao dine-deny niya na na mayroon siyang issues. Ang dapat kung may issues ka sa mental health, you seek support and guidance, ‘Mayroon ba akong diperensya?’ Kung ikaw mismo ay hindi mo alam na ‘yon ay issue na sa mental health then you will deny na may issue,” explained Atty. Conti. The survey findings also indicate that 21% of the respondents have sought assistance from a mental health professional, which highlights the prevailing insufficiency of government initiatives and societal support in this area. “Isa sa mga dahilan na kaunti ang nagpapakonsulta sa professionals regarding mental health among others ay ‘yong mismong professionals ay kulang. Bahagi ng survey na ipakita hindi lamang sa publiko pero lalo na sa gobyerno na sana magkaroon ng polisiya to encourage more professionals that will take up courses relating to mental health. Dapat ma-integrate ang pagkakaroon ng mental health services sa general health services,” said Atty. Conti. **** To know more about the data, please click here. Capstone-Intel is a high-impact research company that uses innovative research technologies, tools, and methods to convert data and information into breakthrough insights and actionable intelligence outputs. It is committed to helping its clients solve problems, find solutions, grow markets and constituencies, build reputations, navigate risks, manage crises, and be the country’s leading private research and intelligence agency.